STORE POLICY
Customer Care
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We are committed to providing exceptional customer service. If you have any questions, concerns, or feedback, please don't hesitate to contact us.
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Customer service can be reached via email at cjaysshop@gmail.com or by phone at 223-244-9445 during store hours. Monday-Saturday 11AM-7PM
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Our team is here to assist you with sizing inquiries, product information, order assistance, and more.
Privacy & Safety
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Your privacy and safety are important to us. We adhere to strict privacy policies to ensure the confidentiality of your personal information.
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We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
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When shopping in-store, please adhere to posted safety guidelines and respect social distancing measures for the safety of our staff and fellow customers.
Wholesale Inquiries
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We welcome wholesale inquiries from retailers and businesses interested in carrying our products.
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For wholesale inquiries, please contact our sales team at cjaysshop@gmail.com. Provide detailed information about your business, including your company name, location, and the products you're interested in.
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Our sales team will promptly respond to discuss wholesale pricing, terms, and any additional information you may need.
Return Policy:
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All sales are final. We do not accept returns or exchanges. Our quality control team revises each sold item carefully.
Shipping Policy:
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We offer shipping within United States. Please allow 1-2 business days for order processing before shipment.
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We offer flat rate shipping with tracking number to all of our orders.
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Once your order has been shipped, you will receive a shipping confirmation email with tracking information to monitor the status of your delivery.
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Thank you for shopping with us. We appreciate your support and look forward to serving you!
Payment Methods
• Credit / Debit Cards
• PAYPAL
• Offline Payments